Terms and Conditions

Storage of Collected Information

We abide by accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our website, you can contact us via the details on the contact page of our website.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct or update your details, or entirely delete your account, by accessing your account that was created at time of purchase.


ProCreative uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. If at any time a customer wishes not to receive such correspondence, they can unsubscribe from the list, without need to contact us.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.


Links on the ProCreative site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of procreative.com.au.

ProCreative Security Policy

ProCreative uses the Stripe Payment Gateway for its online credit card transactions. All credit card information is obtained by, and stored by Stripe. We (ProCreative) do not store your credit card details on this site.

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by ProCreative or any outside party.

For more information about Stripe and online credit card payments, please visit https://stripe.com.

Delivery Policy

After ordering online, you will receive an email confirmation containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods within one business day. All postage is via Australia Post Parcel-Post with tracking.

If you wish to query a delivery please contact us via the details on the contact page of our website.